Privacy Policy
Portrait Labs ("we", "our", or "us") operates HireModeler. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Payment Information: Billing address and payment details processed securely through Stripe
- Usage Data: Hiring scenarios, simulation parameters, and analysis results you create
- Communications: Information you provide when contacting us for support
Information Collected Automatically
When you use HireModeler, we automatically collect:
- Log data (IP address, browser type, pages visited, time spent)
- Device information (device type, operating system)
- Usage patterns and feature interactions
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve HireModeler
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers and encrypted in transit using TLS.
We use Google Cloud Platform for infrastructure and Stripe for payment processing, both of which maintain SOC 2 compliance and industry-standard security practices.
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With vendors who assist in providing our services (e.g., Stripe for payments, Google Cloud for hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us.
Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@hiremodeler.com